ITIL Training & Certification

ITIL is part of the Best Practice Solutions portfolio designed to help organizations become more effective across IT service management, project, programs and security. The AXELOS methods include ITIL®, PRINCE2® and RESILA® and offer guidance on cyber resilience and risk, value and portfolio management. New Horizons *CITY* offers ITIL certification and training courses to elevate your IT management skill set.

ITIL Training & Certification

BENEFITS OF ITIL TRAINING

By employing ITIL’s IT service management best practices, organizations have been proven to increase productivity, optimize costs and improve customer experience. Adopting and adapting ITIL according to each organization’s specific requirements enables service providers to:

Support business outcomes
Enable business change
Optimize customer experience
Manage risk in line with business needs
Show value for money
Continually improve

About ITIL Training & Certification

ITIL is the most widely accepted approach to IT service management in the world, helping individuals and organizations realize business change, transformation and growth through the proper use of IT. But ITIL v3 was released in 2007 and amended in 2011. Since then, the world has changed.

Digital transformation has altered the IT landscape significantly. ITIL 4 addresses this new world in ways no other best practice framework can, providing an end-to-end operating model for the delivery and operation of technology-based products and services. ITIL 4 embraces a holistic philosophy to service management, integrating collaborative frameworks such as Lean IT, Agile and DevOps into a single, seamless approach.

The following ITIL 4 certification scheme has been designed to simplify the career path for professionals, providing modern, relevant content.

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ITIL Training & Certification